Shipping policy
At BlackGrape, we are committed to delivering your premium leather products safely and on time.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a shipping confirmation email or message with tracking details.
Shipping Time
Estimated delivery time depends on your location:
-
Metro Cities: 3–5 business days
-
Other Cities & Towns: 5–7 business days
-
Remote Areas: 7–10 business days
Please note that delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
-
Free Shipping on orders above ₹999
-
Standard Shipping Fee: ₹79 for orders below ₹999
Shipping charges (if applicable) will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your package in real time.
Delivery Partners
We work with reliable courier partners to ensure safe and timely delivery of your orders across India.
Address Accuracy
Please make sure that your shipping address and contact number are correct while placing the order. BlackGrape will not be responsible for delays caused by incorrect address details.
Delayed or Lost Shipments
If your order is delayed or you have not received it within the estimated time, please contact our support team and we will assist you immediately.
Contact Us
For any shipping-related queries, please contact us:
Email: support@blackgrape.in
Customer Support: Monday – Friday, 10 AM – 6 PM